Ontario Court of Appeal Denies Norwich Order for Insurer Disclosure in Landmark Decision
In a significant ruling, the Ontario Court of Appeal has denied a request for a Norwich order seeking insurer disclosure from non-party insurance companies. The decision in *Canadian Tire Corporation, Limited v. Eaton Equipment Ltd.* (2025 ONCA 543) clarifies the scope and timing of such equitable remedies in civil proceedings.
The case stems from a dispute over agreements related to product repair and service administration. Canadian Tire Corporation (the respondent) contracted with Servantage Dixie Sales Canada Inc. in 2008 to administer a product repair program. In 2009, Dixie partnered with the appellants, including Mr. Milburn and Eaton Equipment Ltd., to perform repair work under the program.
By 2018, Dixie uncovered significant irregularities in billing and repair services provided by the appellants. An investigation revealed that from 2015 to 2018, 99.51% of repair program billings were fraudulent, resulting in Dixie receiving over $3.2 million in fraudulent payments.
The respondent initiated legal action against the appellants, alleging fraud, fraudulent misrepresentation, misappropriation, conversion, knowing receipt and assistance, and unjust enrichment. In 2019, the court granted both a Mareva order (freezing assets) and a Norwich order against the appellants, requiring them to disclose information.
The appellants later sought a Norwich order to compel non-party insurers to disclose insurance policies and related documents. They argued that such disclosure was necessary for a complete evidentiary record and that the court had the authority to grant the relief in these circumstances.
The respondent opposed the motion, stating that the request was procedurally out of time and lacked a factual basis. Counsel confirmed that there were no insurance proceeds, and even if there had been, they would not have reduced the damages award.
The Ontario Court of Appeal’s decision underscores the importance of procedural integrity and the cautious application of Norwich orders in complex fraud litigation. The court reaffirmed that Norwich orders are discretionary and equitable remedies, typically granted to facilitate pre-trial discovery when specific evidence is necessary and cannot be obtained otherwise.
The court found that the appellants’ request for a Norwich order during the appellate process was inappropriate. Such relief, the court emphasized, should be sought during the trial stage, not as part of an appeal. Additionally, the appellants failed to demonstrate how the insurance documents would be relevant to the appeal or necessary for justice in the circumstances.
The court also considered the appellants’ involvement in a fraudulent scheme, which weighed against granting further equitable relief. The judges noted that parties seeking equitable remedies must approach the court “with clean hands,” a principle that underpinned their decision.
Ultimately, the motion for the Norwich order was dismissed. The appellate court concluded that the appellants’ request was both procedurally defective and substantively unsupported. This decision reinforces the principle that Norwich orders are not automatically available and must be requested at the right procedural stage, with a clear factual basis.
The ruling also highlights the importance of good faith and procedural integrity in civil actions. By denying the motion, the Ontario Court of Appeal has set a precedent on the cautious application of Norwich orders in complex fraud litigation, emphasizing fairness and procedural correctness.
Ontario Court of Appeal Denies Norwich Order for Insurer Disclosure in Landmark Decision
The Ontario Court of Appeal’s decision in *Canadian Tire Corporation, Limited v. Eaton Equipment Ltd.* (2025 ONCA 543) has significant implications for the use of Norwich orders in civil proceedings. This ruling clarifies the strict criteria under which such orders may be granted, emphasizing the importance of procedural correctness and the necessity of a clear factual basis.
Norwich orders, equitable remedies that compel third parties to disclose information, are not automatically granted. The court’s decision underscores that these orders must be requested at the appropriate procedural stage, typically during the trial phase rather than as part of an appeal. This ensures that the discovery process remains efficient and that parties do not abuse appellate mechanisms to seek disclosures that should have been addressed earlier.
The court’s emphasis on the appellants’ involvement in fraudulent activities highlights the principle that parties seeking equitable remedies must act in good faith. This decision reinforces the legal maxim that those seeking relief must approach the court “with clean hands,” ensuring that equitable remedies are reserved for deserving parties who have not engaged in wrongdoing.
This ruling also underscores the importance of procedural integrity in civil actions. By denying the Norwich order, the Ontario Court of Appeal has set a precedent that reinforces the balance between the need for pre-trial discovery and the protection against unnecessary or delayed disclosure requests. This decision serves as a guide for future cases, illustrating the cautious approach courts should take when considering Norwich orders in complex fraud litigation.
Ultimately, the decision in *Canadian Tire Corporation, Limited v. Eaton Equipment Ltd.* reinforces the principles of fairness and procedural correctness in the Canadian legal system. It underscores the need for parties to seek remedies in a timely and well-founded manner, ensuring that the integrity of legal processes is maintained.
Conclusion
The Ontario Court of Appeal’s decision in *Canadian Tire Corporation, Limited v. Eaton Equipment Ltd.* marks a significant milestone in clarifying the use and criteria for Norwich orders in Canadian legal proceedings. By emphasizing strict procedural requirements and the necessity of good faith, the court has established a clear framework that balances the need for pre-trial discovery with the protection against abuse of legal processes. This ruling underscores the importance of procedural integrity and reinforces the principle that equitable remedies must be sought in a timely and well-founded manner. As a result, this decision provides valuable guidance for legal practitioners and sets a precedent for future cases involving complex fraud litigation.
Frequently Asked Questions
What is a Norwich order?
A Norwich order is an equitable remedy that compels a third party to disclose information, typically used in civil proceedings to obtain necessary evidence.
How does the Ontario Court of Appeal’s decision impact Norwich orders?
The decision clarifies that Norwich orders are subject to strict criteria, must be requested at the appropriate procedural stage, and require the party seeking the order to act in good faith.
What criteria must be met for a Norwich order to be granted?
A Norwich order requires a clear factual basis, must be requested at the correct procedural stage, and the party seeking the order must demonstrate good faith and clean hands.
At what stage should a Norwich order be requested?
Norwich orders should typically be requested during the trial phase rather than as part of an appeal to ensure procedural efficiency and prevent abuse.
Why is the “clean hands” doctrine important in Norwich order cases?
The “clean hands” doctrine ensures that parties seeking equitable remedies have not engaged in wrongdoing, maintaining the integrity of legal processes.


