Ontario Divisional Court Upholds Arbitrator’s Findings in Union’s Favour in CBC Dispute
In a significant ruling, the Ontario Divisional Court has upheld an arbitrator’s decision in a dispute between the Canadian Broadcasting Corporation (CBC) and the Canadian Media Guild (CMG). The case centres on the calculation of a terminated employee’s separation allowance, with the court affirming a substantial award in favour of the union. This decision underscores key principles in interpreting collective agreements and reinforces the deference given to arbitrators’ decisions in labour disputes.
The dispute began with a former CBC employee who started as a temporary worker in 2000 and transitioned to permanent employment in 2005. In 2020, CBC attempted to alter her working hours, leading to a medical restriction cited by the employee. When CBC deemed her medical documentation insufficient and she declined an independent medical examination, she agreed to a layoff with a separation allowance, ending her employment.
The central issue was how to calculate the employee’s “continuous service” for the separation allowance under the collective agreement. CBC and the CMG disagreed on two key points: the start date for continuous service and whether periods of part-time work or unpaid leaves should reduce the allowance.
The matter was referred to arbitration, where Arbitrator Vincent Ready ruled in favour of the CMG in January 2025. The arbitrator determined that continuous service should be calculated from September 23, 2002, when the employee first joined CBC as a temporary worker, rather than from her 2005 transition to permanent employment. Additionally, the arbitrator found that the employee’s absences resulted from CBC’s failure to accommodate her medical needs or provide sick leave, and thus should not reduce her continuous service. The arbitrator also rejected CBC’s claim of a longstanding practice of pro-rating separation allowances for part-time work, citing insufficient evidence that the union had knowledge of or acquiesced to this practice.
As a result, the arbitrator awarded the former employee a separation allowance of $96,782. CBC subsequently challenged this decision in the Ontario Divisional Court, arguing that the arbitrator’s findings were unreasonable and that there had been procedural unfairness in the arbitration process.
Justice Nakatsuru, writing for the court, dismissed CBC’s application, upholding the arbitrator’s decision. The court applied the “reasonableness standard” outlined in Canadian administrative law, which grants significant deference to arbitrators, particularly those experienced in interpreting collective agreements. The court found the arbitrator’s decision to be “within a reasonable range of outcomes” and noted that the arbitrator’s reasoning, while brief, was sufficient given the mutually agreed-upon written submissions process.
The court also rejected CBC’s procedural fairness claims, emphasizing that both parties had agreed to the written submissions process and that CBC had not properly raised its request to present oral evidence during the arbitration. The court further granted the union’s motion to strike parts of CBC’s new affidavit evidence, deeming it inadmissible and lacking value as it did not demonstrate that the union had been aware of or consented to CBC’s alleged practice of pro-rating allowances.
In upholding the arbitrator’s decision, the Ontario Divisional Court reaffirmed the significant discretion afforded to labour arbitrators in interpreting and applying collective agreements. The court also awarded $11,000 in costs to the union, further solidifying the union’s victory in the dispute.
Ontario Divisional Court Upholds Arbitrator’s Findings in Union’s Favour in CBC Dispute
The Ontario Divisional Court has upheld an arbitrator’s decision in a dispute between the Canadian Broadcasting Corporation (CBC) and the Canadian Media Guild (CMG), confirming a significant award in favour of the union. This ruling provides clarity on key principles in interpreting collective agreements and reinforces the deference given to arbitrators’ decisions in labour disputes.
The case centres on a former CBC employee who began as a temporary worker in 2000 and transitioned to permanent employment in 2005. In 2020, CBC attempted to alter her working hours, leading to a medical restriction cited by the employee. When CBC deemed her medical documentation insufficient and she declined an independent medical examination, she agreed to a layoff with a separation allowance, ending her employment.
The central issue was how to calculate the employee’s “continuous service” for the separation allowance under the collective agreement. CBC and the CMG disagreed on two key points: the start date for continuous service and whether periods of part-time work or unpaid leaves should reduce the allowance.
The matter was referred to arbitration, where Arbitrator Vincent Ready ruled in favour of the CMG in January 2025. The arbitrator determined that continuous service should be calculated from September 23, 2002, when the employee first joined CBC as a temporary worker, rather than from her 2005 transition to permanent employment. Additionally, the arbitrator found that the employee’s absences resulted from CBC’s failure to accommodate her medical needs or provide sick leave, and thus should not reduce her continuous service. The arbitrator also rejected CBC’s claim of a longstanding practice of pro-rating separation allowances for part-time work, citing insufficient evidence that the union had knowledge of or acquiesced to this practice.
As a result, the arbitrator awarded the former employee a separation allowance of $96,782. CBC subsequently challenged this decision in the Ontario Divisional Court, arguing that the arbitrator’s findings were unreasonable and that there had been procedural unfairness in the arbitration process.
Justice Nakatsuru, writing for the court, dismissed CBC’s application, upholding the arbitrator’s decision. The court applied the “reasonableness standard” outlined in Canadian administrative law, which grants significant deference to arbitrators, particularly those experienced in interpreting collective agreements. The court found the arbitrator’s decision to be “within a reasonable range of outcomes” and noted that the arbitrator’s reasoning, while brief, was sufficient given the mutually agreed-upon written submissions process.
The court also rejected CBC’s procedural fairness claims, emphasizing that both parties had agreed to the written submissions process and that CBC had not properly raised its request to present oral evidence during the arbitration. The court further granted the union’s motion to strike parts of CBC’s new affidavit evidence, deeming it inadmissible and lacking value as it did not demonstrate that the union had been aware of or consented to CBC’s alleged practice of pro-rating allowances.
In upholding the arbitrator’s decision, the Ontario Divisional Court reaffirmed the significant discretion afforded to labour arbitrators in interpreting and applying collective agreements. The court also awarded $11,000 in costs to the union, further solidifying the union’s victory in the dispute.
Key Takeaways
- Labor arbitrators’ decisions interpreting collective agreements will be given substantial deference by courts.
- Adjudication by written submissions may be sufficient, provided both parties have ample opportunity to present and respond to arguments.
- Alleged past employer practices will not override clear provisions of a collective agreement unless there is clear evidence of union awareness and acquiescence.
- Procedural fairness is assessed in the context of the process both parties agreed to, including the exclusion of live testimony if written proceedings are chosen.
The decision clarifies that continuous service for separation allowances includes time as a temporary employee and is not automatically reduced by periods of part-time work or medical leave unless the collective agreement expressly allows such reductions.
Conclusion
The Ontario Divisional Court’s decision to uphold the arbitrator’s findings in favour of the Canadian Media Guild (CMG) underscores the importance of deference to arbitrators’ decisions in labour disputes. This ruling provides significant clarity on how continuous service is calculated for separation allowances, particularly in cases involving temporary work and medical accommodations. The court’s emphasis on the reasonableness standard and procedural fairness highlights the need for employers and unions to adhere to agreed-upon processes and ensure that collective agreements are interpreted in a manner that respects the rights of all parties involved.
This decision serves as a precedent for future labour disputes, reinforcing the principles of fairness and transparency in the interpretation of collective agreements. It also underscores the need for employers to provide adequate accommodations for employees with medical needs and to ensure that any practices related to separation allowances are clearly outlined in collective agreements with union consent.
FAQ
What was the main issue in the CBC and CMG dispute?
The central issue was the calculation of “continuous service” for a separation allowance under the collective agreement, specifically whether the employee’s time as a temporary worker and periods of part-time work or medical leave should be included.
How did the arbitrator rule on the calculation of continuous service?
The arbitrator ruled that continuous service should be calculated from the employee’s start date as a temporary worker in 2002, and periods of part-time work or medical leave should not reduce the separation allowance unless specified in the collective agreement.
Why did the Ontario Divisional Court uphold the arbitrator’s decision?
The court upheld the decision because it found the arbitrator’s findings to be reasonable and within the scope of their discretion. The court also noted that both parties had agreed to the written submissions process and that CBC had not properly raised its procedural concerns during the arbitration.
What does this decision mean for labour disputes in Canada?
The decision reinforces the deference given to labour arbitrators’ decisions and highlights the importance of adhering to collective agreements and procedural fairness in labour disputes. It also clarifies how continuous service should be calculated for separation allowances.
What is the significance of the court’s ruling on procedural fairness?
The court’s ruling emphasizes that procedural fairness is assessed based on the process agreed upon by both parties. In this case, the written submissions process was deemed sufficient, and CBC’s request for oral evidence was not properly raised during the arbitration.
What implications does this decision have for employers and unions?
Employers must ensure that practices related to separation allowances are clearly outlined in collective agreements and that any deviations from these practices are agreed upon by the union. Unions should be vigilant in ensuring that employers adhere to the terms of collective agreements and that employees’ rights are protected.


