Unconscious Bias a Major Challenge in Hiring Decisions: Canadian Human Rights Commission Report
A recent report by the Canadian Human Rights Commission (CHRC) has shed light on a persistent issue in Canada’s workforce: unconscious bias in hiring decisions. The employment equity audit, which examined practices across 18 randomly selected employers, reveals troubling gaps in diversity and inclusion efforts.
One of the most striking findings is the prevalence of affinity bias, where hiring managers favor candidates with similar ethnic or cultural backgrounds. A staggering 50% of employers acknowledged this bias, highlighting how deeply ingrained these tendencies are in the hiring process.
The report also identified significant barriers in the selection process, with 61.1% of employers noting that racialized employees often face obstacles during recruitment. Key concerns included a lack of diversity in selection committees and strict language requirements that may disproportionately affect certain groups.
Workplace culture emerged as another critical issue, with 44% of employers citing instances of micro-aggressions, discrimination, and harassment experienced by racialized employees. These challenges underscore the broader systemic issues that persist in Canadian workplaces.
Despite these findings, the implementation of meaningful equity measures remains lacking. Only 2 out of the 18 employers audited had comprehensive employment equity plans in place to boost the representation of racialized employees in management and executive roles.
Career development disparities were also a major concern, with 55.6% of employers admitting that racialized employees often receive fewer promotion opportunities compared to their peers. This systemic inequality perpetuates the underrepresentation of diverse groups in leadership positions.
A broader survey of 46 employers further revealed a disconnect between awareness and action. While 43 employers reported having employment equity plans, only 46.5% of these plans included specific measures to improve representation in senior roles. Additionally, 33 employers had conducted reviews to identify barriers for racialized employees in senior positions, but only 63.6% of these efforts successfully pinpointed the obstacles.
The CHRC’s findings come at a critical time, coinciding with the International Day for the Elimination of Racial Discrimination on March 21. The commission is urging the federal public service to take concrete steps to address these systemic barriers, particularly for Black and other racialized individuals.
The report also calls on the federal government to modernize the Employment Equity Act, emphasizing the need to address historical harms and ongoing inequities. As one of Canada’s largest employers, with over 300,000 employees, the federal public service is uniquely positioned to lead by example and drive meaningful change in the Canadian labor market.
These findings underscore a stark reality: while many employers acknowledge the existence of systemic barriers, few have implemented effective solutions. The CHRC’s report serves as a call to action, urging organizations to move beyond awareness and take tangible steps to promote diversity, equity, and inclusion in the workplace.
Addressing Systemic Barriers in Employment Equity
Unconscious Bias in Hiring Practices
The report highlights that unconscious bias, particularly affinity bias, is a significant obstacle in hiring processes. Fifty percent of employers acknowledged that hiring managers often favor candidates with similar ethnic or cultural backgrounds, underscoring the need for bias training and more objective evaluation criteria.
Barriers in the Selection Process
About 61.1% of employers identified barriers in the selection process for racialized employees. Key issues included a lack of diversity in selection committees and language requirements that may unfairly disadvantage certain groups, emphasizing the need for more inclusive hiring practices.
Workplace Culture and Its Impact
Forty-four percent of employers reported that workplace culture remains a significant concern, with racialized employees facing micro-aggressions, discrimination, and harassment. Addressing these issues requires fostering an inclusive environment and implementing zero-tolerance policies for discriminatory behavior.
Implementation of Equity Plans
Only two out of the 18 employers audited had comprehensive equity plans to increase racialized employees’ representation in management. This highlights the gap between awareness of systemic barriers and the implementation of effective solutions.
Career Development Disparities
Fifty-five percent of employers noted disparities in career development opportunities for racialized employees. This systemic inequality perpetuates underrepresentation in leadership roles, calling for targeted development programs and mentorship initiatives.
Self-Assessment Survey Insights
A broader survey of 46 employers revealed that while 43 had equity plans, only 46.5% included measures for senior roles. Thirty-three employers reviewed barriers, with 63.6% successfully identifying them, indicating a need for more rigorous and effective self-assessment processes.
A Call to Action for the Federal Government
The CHRC urges the federal government to modernize the Employment Equity Act to address historical and systemic inequities. As a major employer with over 300,000 employees, the federal public service is uniquely positioned to lead in employment equity and set a positive example for the Canadian labor market.
These findings serve as a call to action, urging organizations to move beyond awareness and take tangible steps to promote diversity, equity, and inclusion in the workplace.

Conclusion
The Canadian Human Rights Commission’s report reveals a stark reality: unconscious bias and systemic barriers persist in Canada’s hiring practices, undermining diversity and inclusion efforts. Despite widespread awareness, few employers have implemented effective solutions, highlighting a critical gap between recognition and action. The findings underscore the urgent need for comprehensive equity measures, bias training, and inclusive hiring practices to address these systemic inequities. As the federal government modernizes the Employment Equity Act, it must lead by example to foster a more equitable workplace culture across Canada.
Frequently Asked Questions
What is unconscious bias, and how does it impact hiring decisions?
Unconscious bias refers to automatic, unintentional stereotypes that influence hiring decisions. The report found that 50% of employers acknowledged affinity bias, favoring candidates with similar backgrounds, which can exclude diverse talent and perpetuate inequality.
What systemic barriers exist in the hiring process for racialized employees?
Key barriers include a lack of diversity in selection committees, strict language requirements, and workplace cultural issues like micro-aggressions and discrimination, affecting 61.1% of employers in the audit.
How does workplace culture impact racialized employees?
44% of employers reported racialized employees face micro-aggressions, discrimination, and harassment, emphasizing the need for inclusive cultures and zero-tolerance policies for discriminatory behavior.
What can employers do to address these systemic barriers?
Employers should implement comprehensive equity plans, provide bias training, and adopt inclusive hiring practices. Only 2 out of 18 audited employers had such plans, highlighting the need for broader action.
Is there a call to action for the federal government?
Yes, the CHRC urges the federal government to modernize the Employment Equity Act to address systemic inequities, particularly for Black and other racialized individuals. As a major employer, the federal public service is uniquely positioned to lead in employment equity.